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1. Website content is general information

The content on cnyuntuo.com — including service descriptions, route pages, transit references, port information and FAQ answers — is provided for general informational purposes only. It is not a quotation, an offer, a binding commitment, or professional/advisory advice. Logistics conditions differ by cargo, Incoterms, season and lane, so specific statements on this site should not be relied upon as final without confirmation from our team.

2. Rates require confirmation

Any rate, price range or cost indication shown or discussed on this website is indicative and subject to change without notice. A binding price is established only by a written quotation issued by Yuntuo after we have reviewed your actual cargo, dimensions, weight, Incoterms, origin, destination and service requirements.

3. Transit times are estimates

Transit times mentioned on route and service pages are estimates based on typical conditions. They are not guaranteed delivery dates. Actual transit depends on vessel/airline schedules, port congestion, cut-off times, consolidation cycles, customs processing and weather or force-majeure events.

4. Carrier schedules may change

Ocean, air and last-mile carriers may adjust, cancel or consolidate sailings and flights. Yuntuo is not responsible for schedule changes made by third-party carriers and will communicate material changes where practicable.

5. Customs requirements vary

Customs rules, documentation, licensing and prohibited/restricted goods lists vary by country and by commodity, and change over time. The information on this site is a general guide only. Importers remain responsible for complying with the regulations of the destination country; we recommend confirming current requirements with the relevant authority or a licensed broker.

6. Duties & taxes depend on cargo and destination

Import duties, VAT, GST and other taxes are determined by the destination country's tariff classification, declared value and trade terms of the specific goods. The site may describe DDP (Delivered Duty Paid) as an available option where eligible; DDP eligibility and pricing depend on the cargo and destination, and are confirmed per shipment. The website should not be read as a guarantee that DDP is available for any particular shipment.

7. Tracking information comes from third parties

Shipment tracking displayed through this site is retrieved from third-party carriers and tracking providers (for example 17TRACK) and is shown as received. Tracking status, scan events and estimated dates may be delayed, incomplete or inaccurate at source. Yuntuo does not warrant the accuracy or timeliness of third-party tracking data and is not liable for decisions made relying on it.

8. The final quotation / service agreement governs

In the event of any conflict between this website's content and a signed quotation, booking confirmation or service agreement issued by Yuntuo, the signed commercial document governs the specific shipment. This website does not replace that agreement.

9. Intellectual property

All text, graphics, logos, marks and layout on cnyuntuo.com are the property of Yuntuo or its licensors and are protected by applicable intellectual-property laws. You may view and print pages for your own reference but may not reproduce, republish or commercially exploit site content without written permission.

10. Limitation of liability (website content)

The website is provided "as is" without warranties of any kind to the maximum extent permitted by law. To the extent permitted by law, Yuntuo is not liable for any loss arising from your reliance on website content, including any inaccuracy, omission or delay. Nothing here limits liability that cannot lawfully be excluded (such as for gross negligence or as set out in an applicable carriage contract).

11. Governing law

These website terms are governed by the laws of the People's Republic of China. Any dispute relating to use of this site is subject to the exclusive jurisdiction of the competent courts in Shenzhen, Guangdong, China, without prejudice to mandatory consumer protections that may apply in your country of residence.

Questions about these terms? Contact us at cnyuntuo.com/contact/ or via WhatsApp +86 181 4858 2295. For the binding terms of a specific shipment, refer to your signed quotation or service agreement.